EXALTER GLOBAL CO.
Official Sales & Export Trading Conditions
| Effective Date | 20 August 2026 |
| Last Updated | 20 August 2026 |
01 — Definitions
| Term | Meaning |
|---|---|
| Seller | Exalter Global Co., Kolkata, West Bengal, India. |
| Buyer | The individual, company, importer, distributor, wholesaler, retailer, agent, or other entity purchasing or intending to purchase the Products. |
| Products | Leather wallets, leather accessories, bags, belts, and other products manufactured, supplied, or arranged by the Seller. |
| Order | A purchase order or confirmed order accepted by the Seller. |
| Quotation | The commercial quotation issued by the Seller specifying the Products, pricing, quantities, specifications, and applicable commercial conditions. |
| Proforma Invoice / PI | The invoice issued by the Seller setting out the applicable commercial and payment details for an Order. |
| Incoterms | The latest applicable version of Incoterms® published by the International Chamber of Commerce (ICC), unless otherwise agreed in writing. |
| Working Days | Business days in India, excluding Sundays and applicable public holidays. |
02 — Product Quality Options
The Buyer may select the desired product quality according to market, price and application requirements.
| Grade | Description | Typical Application |
|---|---|---|
| Grade A Premium Export Quality |
Premium genuine leather sourced from LWG-certified tanneries. Up to 99.9% colour matching, subject to natural leather characteristics. Premium imported finishing, hardware, lining, stitching and accessories. |
Export brands and private-label manufacturing. |
| Grade B Standard Commercial Quality |
Leather manufactured by our own tanneries, processed through job-work tanneries, or sourced from other tanneries, which may be certified or non-certified. No tannery certification will be provided under Grade B unless specifically agreed in writing. |
Standard commercial and export requirements. |
| Grade C Value Engineering Quality |
Manufactured according to the Buyer's target price. Materials, construction and accessories may be optimized to achieve the requested or nearest commercially feasible price. Generally available in standard colours such as Black and Brown. |
Price-sensitive markets and value-engineered products. |
03 — Sampling Policy
| Item | Condition |
|---|---|
| Sample Payment | 100% advance payment before sample production. |
| Sample Price | Depends on design, leather, hardware, packaging and customization. |
| Sample Adjustment | One approved sample cost may be adjusted against the first qualifying production Order, subject to Seller approval. |
| Additional Charges | Courier, freight, customs duties, taxes, testing, certification, embossing dies, printing, gift boxes, laser engraving, metal logos, molds, tooling and other customization costs are payable by the Buyer. |
| Leather Variation | Natural variations in grain, texture, markings and shade are inherent characteristics of genuine leather and are not defects. |
04 — Minimum Order Quantity (MOQ)
| Standard MOQ | Special MOQ |
|---|---|
| 100 Pieces per Colour / Style / Design | Special materials, imported components, certified materials or customized hardware may require higher supplier MOQs. |
Where a supplier's MOQ exceeds the Buyer's required quantity, the Buyer may be required to purchase and pay for the applicable supplier MOQ.
05 — Pricing
| Pricing Item | Condition |
|---|---|
| Currency | US Dollar (USD), unless otherwise specified. |
| Taxes | Prices exclude applicable taxes unless expressly stated otherwise. |
| Domestic Sales | GST shall be charged as applicable under Indian law. |
| Export Basis | FOB Origin – Kolkata, India, unless otherwise agreed. |
| Quotation Validity | 30 days, unless otherwise specified. |
| Price Changes | May occur before Order confirmation due to raw material costs, exchange rates, freight, taxes, regulations, supplier costs or circumstances beyond reasonable control. |
06 — Standard Payment Terms
| Payment Stage | Amount | Due Date |
|---|---|---|
| Advance | 40% of Product value | Upon Order confirmation |
| Balance | 60% of Product value | Before shipment |
- › For Domestic Orders, the 60% balance is payable before dispatch.
- › For Export Orders, the 60% balance is payable before shipment.
- › Bank charges outside India shall be borne by the Buyer.
- › Delayed payments may cause production or shipment delays.
07 — Special Payment Terms
| Order Requirement | Payment Requirement | Reason |
|---|---|---|
| Standard Order | 40% Advance / 60% Before Shipment | Standard commercial arrangement. |
| LWG / specifically certified leather | 60% Advance / 40% Before Shipment | Special sourcing, supplier commitments and certification requirements. |
| Imported / high-MOQ components | 100% payment for applicable material/component | Supplier advance requirement or MOQ commitment. |
The applicable payment structure shall be communicated before the relevant payment is requested.
08 — Testing & Compliance Requirements
Buyer-specific testing and certification requirements shall be arranged and paid for by the Buyer unless expressly agreed otherwise in writing.
| Requirement | Responsibility |
|---|---|
| Buyer-specific leather testing | Buyer |
| Chemical / Restricted Substance testing | Buyer |
| REACH or buyer-specific compliance testing | Buyer |
| Country-specific testing/certification | Buyer |
| Customer / retailer-specific laboratory reports | Buyer |
| Special inspection or laboratory testing | Buyer |
Reason: Testing and certification requirements vary according to the Buyer's country, brand, retailer, product specification and applicable regulatory standards. Such requirements are therefore treated as Buyer-specific costs rather than standard Product costs.
09 — Seller Certifications & Compliance
| Certification / Documentation | Responsibility |
|---|---|
| SMETA / ETI-related audit documentation | Seller, where maintained/applicable |
| LWG sourcing documentation | Seller, where maintained/applicable |
| ISO certifications maintained by Seller | Seller |
| Buyer-specific laboratory testing | Buyer |
| Buyer-specific / country-specific certification | Buyer |
10 — Leather Availability & Special Sourcing
| Leather Requirement | Availability / Treatment |
|---|---|
| Regular commercially available leather | Generally available through the Seller's regular supply chain or stock. |
| Specific colour / finish | May require special sourcing or production. |
| LWG-certified leather | May require sourcing from a specific certified tannery/factory. |
| Buyer-approved tannery/source | May require special procurement and additional time/cost. |
| Special testing/compliance leather | May require special sourcing, testing and certification before production. |
11 — LWG / Certified Leather Requirements
| Requirement | Applicable Condition |
|---|---|
| Certified leather source | Leather may need to be sourced from an LWG-certified or specifically approved source. |
| Payment | 60% Advance / 40% Before Shipment |
| MOQ | Supplier or tannery MOQ may apply. |
| Additional Cost | Special sourcing, testing, certification or procurement costs may apply. |
| Lead Time | Additional sourcing/procurement time may apply before production can commence. |
12 — Imported Materials & Components
| Example | Possible Requirement |
|---|---|
| YKK EXCELLA | Imported procurement, supplier MOQ and extended lead time may apply. |
| YKK Symmetry / specialized YKK components | Imported procurement, supplier MOQ and extended lead time may apply. |
| Money Clips | May require imported procurement and supplier MOQ. |
| Pullers | May require imported procurement and supplier MOQ. |
| Special Hardware | May require special sourcing, MOQ and extended procurement time. |
Where the supplier MOQ exceeds the Buyer's required quantity, the Buyer may be required to purchase and pay for the full applicable supplier MOQ.
13 — Imported Material Procurement Period
| Material / Component | Indicative Procurement Period | Important Note |
|---|---|---|
| Specialized YKK components | Approximately 60–90 days or longer | May be imported from Japan, Italy or other foreign locations. |
| Imported Money Clips / Hardware | Approximately 60–90 days or longer | Subject to supplier availability, MOQ, production and shipping. |
These procurement periods are separate from the Seller's standard 30–45 Working Day production period.
14 — Production Lead Time
Standard Production: Approximately 30–45 Working Days.
The production period begins only after all required production prerequisites are available.
| Prerequisite | Required Before Production Lead Time Starts |
|---|---|
| Advance Payment | Required |
| Sample Approval | Where applicable |
| Artwork Approval | Required where applicable |
| Specifications | Confirmed |
| Leather | Available |
| Hardware | Available |
| Imported Components | Available where applicable |
| Testing / Certification | Completed where applicable |
Important: The 30–45 Working Day period does not include special sourcing, testing, certification, imported-material procurement or other pre-production waiting periods.
15 — Production Schedule & Delays
| Factor | Possible Effect |
|---|---|
| Order Quantity | May affect production capacity and schedule. |
| Product Complexity | May require additional production time. |
| Customization | May require additional development and production time. |
| Material Availability | Production may wait until required materials are available. |
| Testing / Certification | May create additional pre-production time. |
| Imported Components | May require 60–90 days or longer before production can commence. |
| Public Holidays / Force Majeure | May extend the delivery schedule. |
16 — Shipping & Transportation
| Transport Mode | Availability |
|---|---|
| Road | As mutually agreed |
| Rail | As mutually agreed |
| Air | As mutually agreed |
| Sea | As mutually agreed |
| Courier | As mutually agreed |
| Multimodal | As mutually agreed |
For export Orders, the applicable Incoterm shall be specified in the relevant Quotation or Proforma Invoice.
Standard Export Basis: FOB Origin – Kolkata, India.
17 — Freight & Shipment Charges
| Charge | Payment Timing | Responsible Party |
|---|---|---|
| Product Advance | Order confirmation | Buyer |
| Product Balance | Before shipment | Buyer |
| Freight / Shipping | With advance or before shipment, as agreed | Buyer unless otherwise agreed |
| Insurance | As applicable under agreed Incoterm | Buyer unless otherwise agreed |
| Import Duties / Taxes | Destination | Buyer |
| Destination Charges | Destination | Buyer |
Risk transfers in accordance with the agreed Incoterm.
18 — Packing
| Packaging | Condition |
|---|---|
| Standard | Individual Poly Packed. |
| Gift Box | Available at additional cost. |
| Premium / Luxury Packaging | Available at additional cost. |
| Printed Packaging / Labels | Available according to approved artwork and additional cost. |
19 — Product Customization
| Customization | Applicable Condition |
|---|---|
| Private Label | Manufactured according to approved Buyer specifications. |
| OEM Manufacturing | Subject to approved specifications and commercial terms. |
| Logo Embossing | Tooling charges may apply. |
| Metal Logo / Hardware | Subject to MOQ and tooling requirements. |
| Gift Boxes | Additional cost unless otherwise agreed. |
| Barcodes / Labels | According to approved artwork. |
| Printing / Laser Engraving | Subject to tooling, setup and production requirements. |
20 — Buyer Artwork & Specifications
| Buyer Responsibility | Requirement |
|---|---|
| Artwork | Must be accurate and approved. |
| Logo / Trademark | Buyer confirms authorization to use. |
| Product Specification | Must be confirmed before production. |
| Changes After Approval | May cause additional cost and/or production delay. |
21 — Inspection
| Inspection Matter | Condition |
|---|---|
| Third-Party Inspection | Buyer is encouraged to appoint an independent inspection agency. |
| Inspection Timing | Must be completed before dispatch/shipment. |
| No Inspection Requested | Products shall be deemed accepted for shipment based on approved specifications and applicable Seller standards, subject to the claims and warranty provisions. |
22 — Claims
| Claim Requirement | Requirement |
|---|---|
| Submission Period | Within 7 calendar days of delivery. |
| Written Claim | Required. |
| Photographs / Videos | Required where relevant. |
| Shipping Documents | Required where relevant. |
| Inspection Report | Required where applicable. |
23 — Exclusions from Claims
| Excluded Matter | Reason |
|---|---|
| Natural Leather Characteristics | Natural grain, texture, markings and scars are inherent characteristics. |
| Normal Wear & Tear | Result of normal use. |
| Improper Storage | Damage caused by unsuitable storage conditions. |
| Misuse / Incorrect Handling | Damage caused by Buyer or end-user handling. |
| Transportation Damage After Risk Transfer | Responsibility determined according to the agreed Incoterm. |
| Unauthorized Modification | Product altered without Seller authorization. |
| Excessive Humidity | Improper environmental conditions. |
| Commercially Acceptable Colour Variation | Natural leather and production variations within agreed tolerance. |
24 — Warranty
| Warranty Matter | Condition |
|---|---|
| Seller Warranty | Products shall substantially conform to approved production specifications at the time of shipment. |
| Additional Warranty | No additional express or implied warranty unless expressly agreed in writing. |
| Exclusions | Misuse, improper storage, unauthorized modification, normal wear and tear and circumstances outside Seller's reasonable control. |
25 — Limitation of Liability
The Seller's total liability relating to an affected Product shall not exceed the invoice value of the affected Product.
| Seller Not Liable For | Examples |
|---|---|
| Indirect Loss | Indirect or consequential damages. |
| Commercial Loss | Loss of profit, business or market. |
| Reputational Loss | Loss of reputation or goodwill. |
| Customs Delays | Delays arising from customs clearance. |
| Carrier Delays | Delays caused by shipping or logistics providers. |
| Government / Force Majeure | Government actions and force majeure events. |
26 — Intellectual Property & Buyer Indemnity
| Party | Responsibility |
|---|---|
| Buyer | Warrants that logos, artwork, trademarks, designs, labels and specifications supplied to the Seller do not infringe third-party rights. |
| Buyer | Shall indemnify and hold the Seller harmless against claims arising from infringement relating to Buyer-supplied materials. |
27 — Governing Law
These Terms and any transaction between the Seller and Buyer shall be governed exclusively by the laws of the Republic of India, unless otherwise expressly agreed in writing and legally permissible.
27 — Confidentiality
Both parties shall maintain reasonable confidentiality regarding confidential commercial information.
| Confidential Information | Examples |
|---|---|
| Commercial | Pricing, commercial arrangements and customer information. |
| Product | Product designs, specifications and development information. |
| Technical | Drawings, technical specifications and artwork. |
Disclosure is permitted where required by law, government authority, regulatory requirement or professional/legal advice.
28 — Force Majeure
Neither party shall be liable for failure or delay caused by circumstances beyond its reasonable control.
| Category | Examples |
|---|---|
| Natural Events | Flood, fire, earthquake, natural disasters. |
| Health Events | Pandemic, epidemic. |
| Government / Political | Government restrictions, war, terrorism. |
| Labour / Utilities | Labour strikes, power shortages. |
| Logistics | Transportation disruptions, port congestion, customs delays. |
| Supply | Raw material shortages, supplier disruptions. |
Delivery schedules shall be extended for the duration of the event and any reasonable recovery period.
29 — Cancellation
| Situation | Condition |
|---|---|
| Customized / Private Label Order | Cannot be cancelled after production or procurement has commenced, except with Seller's written consent. |
| Advance Payment | Non-refundable to the extent the Seller has incurred or committed costs. |
| Imported / Special Materials | Buyer remains responsible for committed supplier MOQ, procurement, tooling and other non-recoverable costs. |
30 — Governing Law & Dispute Resolution
| Matter | Applicable Provision |
|---|---|
| Governing Law | Laws of the Republic of India. |
| Arbitration | May be mutually agreed under the Arbitration and Conciliation Act, 1996, as amended. |
| Seat of Arbitration | Kolkata, West Bengal, India, unless otherwise agreed in writing. |
31 — Jurisdiction & Order Documentation
Subject to any mutually agreed arbitration arrangement, disputes shall be subject to the jurisdiction of the competent courts located in Kolkata, West Bengal, India.
| Order Document | Purpose |
|---|---|
| Export Inquiry / Order Form | Buyer submits requirements and accepts these Export Trading Conditions. |
| Quotation | Records Order-specific commercial details. |
| Proforma Invoice | Records applicable price, quantity, payment and shipment details. |
| Purchase Order | Records Buyer's Order requirements. |
| Approved Sample / Artwork | Records approved Product design and specifications. |
Order-specific documents may contain specific commercial details such as quantity, price, payment schedule, materials, MOQ, freight arrangement and estimated delivery schedule.
These Export Trading Conditions establish the Seller's general trading conditions, while the applicable Quotation, Proforma Invoice and approved specifications record the specific requirements of the relevant Order.
32 — Payment Summary
| Payment Stage | Percentage | When Payable | Purpose / Condition |
|---|---|---|---|
| Advance Payment | 40% | Upon Order Confirmation | Confirms the Order and allows production/procurement to begin. |
| Balance Payment | 60% | Before Shipment / Dispatch | Must be fully received and cleared before the Products are released for shipment/dispatch. |
| Total Product Payment | 100% | Before Shipment / Dispatch | Full Product value must be paid before shipment/dispatch. |
Special Payment Summary
| Order Type | Advance | Before Shipment |
|---|---|---|
| Standard Order | 40% | 60% |
| LWG / Specifically Certified Leather | 60% | 40% |
| Imported / High-MOQ Components | As Applicable / 100% for Applicable Component | As Applicable |
Important Payment Conditions
| Item | Condition |
|---|---|
| Production Start | Production begins after the applicable Advance Payment is received and cleared and required prerequisites are completed. |
| Shipment Release | No shipment will be made until the applicable Balance Payment is received and cleared, unless otherwise agreed in writing. |
| Freight / Shipping | Payable with the Advance Payment or before shipment, as stated in the Quotation / Proforma Invoice. |
| Exact Amounts | The Quotation / Proforma Invoice will state the exact Advance and Balance amounts payable by the Buyer. |
| Special Terms | Any payment terms different from the Standard Payment Structure will be clearly stated in the applicable Quotation / Proforma Invoice. |
33 — Buyer Acceptance of Export Trading Conditions
The Buyer is required to carefully read and understand these Export Trading Conditions before submitting the Export Inquiry / Order Form.
By submitting the Google Form provided below, the Buyer confirms that they have read, understood, and agreed to these Export Trading Conditions in their entirety.
| Acceptance Method | Submission of the Google Form |
| Effect of Submission | Submission of the Google Form constitutes the Buyer's acknowledgement and acceptance of these Export Trading Conditions. |
| Applicable Terms | These Export Trading Conditions shall apply to the Buyer's enquiry, order, purchase, and transaction with Exalter Global Co. |
Official Export Inquiry / Order Acceptance Form
Please click the link below to open and submit the official Export Inquiry / Order Form:
https://forms.gle/H1pdsDM7xowHpKpx7
Important: The Buyer should submit the Google Form only after reviewing all sections of these Export Trading Conditions. Submission of the Google Form confirms that the Buyer has read, understood, and accepted these Export Trading Conditions.
EXALTER GLOBAL CO.
Kolkata, West Bengal, India
Official Export Trading Conditions
Get in Touch
support@exalterglobal.com
+91 98301 53006
+91 98314 91789
4E Tiljala Shibtola Lane Kolkata 700039